“The Completed Work Was Terrific”

November 16, 2011

Below is a transcript of a letter we just received:

Dear Principals of FW&D:

The job was memorable. The overall renovation was performed in an organized and safe manner. The crew maintained a clean workspace even though it was a messy job (lots of drywall work and removal of a difficult countertop and tile in a 1955 bathroom). The completed work was terrific. We were preparing to put the house up for sale and FW&D’s work has really enhanced our home.

The crew that worked on the job was both skilled and resourceful. This included: Mauricio, Eddie, Jose, Juan, Richard and perhaps others. Dave Simmons was there to lead the work and quality-check all the daily and final results. You are very fortunate to have Dave for customer service job oversight. He is knowledgeable and helpful to both the customer and crew. He offered a number of good suggestions that I took when he evaluated the job. He understand the customer’s objectives and is able to communicate the customers’ wishes to the crew. And, the crew works hard to provide good results.

We would be happy to provide referrals. You may use my name and phone number for this professional purpose.

Sincerely,

Cherie Fitzgerald